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Posted on 7 Sep, 2026
In Office
Job Description | Responsibilities
- Supervise daily RCMS operations and ensure service targets are achieved.
- Monitor team performance, productivity, quality, and process adherence.
- Handle escalations, resolve operational issues, and support process improvements.
- Coordinate with internal teams to ensure timely and accurate service delivery.
- Prepare MIS reports and provide performance updates to management.
Overview
- Industry - IT - Software / Product Development
- Job Role - Supervisor – RCMS
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
RCMS Operations
Team Supervision
Process Management
Quality Management
Escalation Handling
Productivity
MIS Reporting
Process Improvement