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Supervisor - Customer Experience
Conduent
Bengaluru / Bangalore
Not Disclosed
4 - 10 Years
Full Time - Permanent
Views:8
Applicants:0
Posted on 20 Jul, 2026
In Office
Job Description | Responsibilities
- Supervise daily customer service operations and support team performance.
- Monitor service quality, resolve escalated customer issues, and ensure timely resolution.
- Coach, train, and motivate team members to achieve service excellence.
- Track KPIs, prepare performance reports, and implement process improvements.
- Collaborate with cross-functional teams to enhance the overall customer experience.
Overview
- Industry - STRATEGY / MANAGEMENT CONSULTING FIRMS
- Job Role - Supervisor - Customer Experience
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Experience
Team Supervision
Customer Support
Escalation Management
Service Quality
KPI Monitoring
Team Coaching
Process Improvement
CRM