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Sr. Manager – Business Process Services – Delivery Lead
AKMV Consultants
Bengaluru / Bangalore
Not Disclosed
10 - 12 Years
Full Time - Permanent
Views:2
Applicants:0
Posted on 22 Jul, 2026
In Office
Job Description | Responsibilities
- Lead end-to-end delivery of business process services to ensure operational excellence.
- Manage client engagements and ensure SLA and KPI compliance.
- Drive process improvements, automation, and service optimization initiatives.
- Oversee resource planning, team performance, and delivery operations.
- Collaborate with cross-functional teams to resolve operational challenges.
- Monitor delivery metrics and prepare performance reports.
- Ensure adherence to quality standards, compliance, and governance.
Overview
- Industry - Banking / Financial Services
- Job Role - Sr. Manager – Business Process Services – Delivery Lead
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Business Process Services
Service Delivery
Operations Management
SLA Management
Process Improvement
Client Relationship Management
Team Leadership
Performance Management
Operational Excellence