Spanish Language Expert - Tech Support ( L1)

1.Resolve Customer queries, escalations & handle critical situations. (Technical Queries)

2.Manages email, chats, calls from customers.

3.Resolve customer issues in a timely and consistent manner

4.Manage time and productivity to meet daily individual and team ticket targets

5.Stay updated with the knowledge of internal system

6. Good with Technical & Analytical Skills

Overview

• Industry - IT - Consulting Services / Advisory Services
• Job Role - Spanish Language Expert – Tech Support (L1) – Off-role
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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