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Posted on 24 Nov, 2024
Overview
- Industry - IT - Software / Product Development
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - Technical Support Engineer, Other IT Software Maintenance / Operations / Support Services
- Employment type - Full Time - Permanent
- Work Mode - In Office
Job Description | Role and Responsibilities
- Research and identify solutions to software issues
- Diagnose and troubleshoot technical issues
- Track issues through to resolution, within agreed time limits
- Talk clients through a series of actions, either via phone, email or chat,
- Properly escalate unresolved issues to appropriate internal teams
- Provide prompt and accurate feedback to customers
Candidate Profile | Who Can Apply
Education
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
About Employer
Contact Details
Email - career@synoverge.com,
