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Social Listening & ORM Executive
BOOMLET MEDIA PRIVATE LIMITED
Pune
Not Disclosed
1 - 5 Years
Full Time - Permanent
Views:15
Applicants:0
Posted on 13 Nov, 2026
In Office
Job Description | Responsibilities
Boomlet is hiring a Social Listening & ORM Executive in Pune.
Responsibilities
- Listen & Respond: Track brand buzz, handle customer queries, & resolve complaints
- Decode Data: Turn Voice of Customer (VoC) trends into actionable brand strategy
- Own Projects: Lead client reporting & guide junior analysts
- Spot Crises: Flag reputation risks early & manage escalations
- Ensure Quality: Audit reports & trackers for accuracy
- Collaborate: Partner with strategy, creative, & client team on brand growth
Overview
- Industry - ADVERTISING / PUBLIC RELATIONS / MARKETING / EVENTS, , INTERNET / SOCIAL MEDIA, MEDIA & ENTERTAINMENT
- Job Role - DIGITAL MARKETING / SOCIAL MEDIA MARKETING / ONLINE MARKETING, Social Media Analyst, Marketing/Advertising/ MR/ Media Planning, Social Listening / ORM Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Social Listening
Online Reputation Management
ORM
Social Media Intelligence
Sentiment Analaysis
Response Management
Crisis Management
Voice of Customer
Social Media Monitoring
Brand Reputation
Digital Research
Client Reporting
Consumer Insights
Escalation Management
Social Media Analytics
VoC
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