Service Desk COORDINATOR

1. Monitor team performance and generate reports on response times, resolution rates, and ticket volumes.

2. Document SOPs, maintain asset/software license records, and ensure compliance with security policies.

3. Coordinate with vendors and assist in procurement/asset management.

4. Identify opportunities for process improvements and efficiency.

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - Administration / Facility Management / Office Operations
• Job Role - Travel Desk - Coordinator / Travel / Immigration Coordinator
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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