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Service Desk Analyst – Avature
AMH Services
Gurugram | Haryana
Not Disclosed
2 - 5 Years
Full Time - Permanent
Views:41
Applicants:1
Posted on 11 Aug, 2026
In Office
Job Description | Responsibilities
- Provide first-level IT support and troubleshoot hardware, software, operating systems, and workplace tools.
- Prioritize and resolve user requests while maintaining accurate service desk records and tickets.
- Install, configure, upgrade, and maintain desktops, laptops, peripherals, and related systems.
- Apply security policies, maintain confidentiality, and escalate complex technical issues appropriately.
- Deliver customer-focused support and collaborate with IT teams to improve service quality.
Overview
- Industry - IT - INFORMATION TECHNOLOGY
- Job Role - Service Desk Analyst – Avature
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Service Desk
IT Support
Troubleshooting
Windows
macOS
Ubuntu
Hardware Support
Ticket Management
IT Security