Back to Jobs
Service Delivery Specialist - IT Operations &
KRAN Consulting Pvt. Ltd.
Thiruvananthapuram
Not Disclosed
1 - 3 Years
Full Time - Permanent
Views:60
Applicants:0
Posted on 23 Jan, 2026
In Office
Job Description | Responsibilities
- Ensure delivery of IT support services according to agreed SLAs and operational standards.
- Monitor and manage incidents, service requests, and problem tickets in ITSM tools.
- Coordinate with technical teams to resolve issues and escalate critical incidents as needed.
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - Banking / Credit Cards / E-Commerce Payment Gateway
- Job Role - Operations Executive / Officer
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Service Delivery Specialist
IT Service Delivery
IT Operations & Support
End-to-End Service Delivery