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service delivery manager(IT hardware service field
Jintech Solution Ltd.
Ahmedabad
Not Disclosed
1 - 5 Years
Full Time - Permanent
Views:78
Applicants:0
Posted on 25 Jul, 2025
In Office
Job Description | Responsibilities
- Manage day-to-day service delivery operations and support activities.
- Lead and coordinate with the support/service team to ensure timely resolution of issues.
- Monitor service KPIs and ensure adherence to SLAs.
- Ensure high levels of customer satisfaction and effective communication with clients.
Overview
- Industry - IT - Computer Hardware & Peripherals | Networking / Printers / Ink Toners / Other Accessories
- Functional Area - IT Hardware Installation / Maintenance / Support, IT Hardware EDA / VLSI / ASIC / Chip Designing / Networking / Remote Sensing
- Job Role - Hardware Installation / Maintenance Engineer
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Service Delivery Management
IT Service Managemen
customer service orientation
problem-solving skills
KPIs
SLA's
operational efficiency.
meet deadlines
