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Posted on 28 Aug, 2026
Remote
Job Description | Responsibilities
- Manage service delivery, client requests, and escalations.
- Monitor SLAs, KPIs, and service performance.
- Coordinate with technical and internal teams.
- Maintain client relationships and satisfaction.
- Prepare reports and drive service improvements.
Overview
- Industry - IT - INFORMATION TECHNOLOGY
- Job Role - Service Delivery Executive
- Employment type - Full Time - Permanent
- Work Mode - Remote
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Service Delivery
ITSM
SLA Management
KPI Management
Client Management
Incident Management
Stakeholder Management
ITIL
Service Improvement