Senior Windows Engineer - ITSM Tools

• Carry out the advance level of troubleshooting on Windows Server OS.
• Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.
• Technically update the tickets in ticketing system for all the issues handled / worked upon.
• Work towards automation of day to day tasks.
•  Assist Troubleshoot VDI issues.

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - IT Software Programming / Analysis / Quality / Testing / Training
• Job Role - Application Developer / Programmer, Software Installation / Maintenance Engg, Software Quality Assurance Engineer, Software Training & Development, Other IT Software Programming / Analysis / Quality / Testing / Training
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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