Senior Support Engineer

1. Understand implemented solutions and products
2. Analyze issues,find root cause and permanent fixes
3. Adhere to SLAs based on case severity
4. Document learnings and build knowledge content
5. Represent product vision,roadmap and strategy
6. Collaborate with architects to stabilize systems
7. Act as SPOC for customer request and new rollouts

Overview

• Industry - IT - INFORMATION TECHNOLOGY , IT - Software / Product Development, IT Services - Animation / Web Design / E-Commerce / Mobile App Design
• Functional Area - Supply Chain - Logistics / Distribution / Purchase / Planning / Inventory, IT Software Maintenance / Operations / Support Services
• Job Role - Technical Support Engineer, Operations / Support Services
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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