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Posted on 25 Jul, 2026
In Office
Job Description | Responsibilities
- Provide advanced technical and application support to resolve complex issues.
- Analyze, troubleshoot, and escalate incidents to ensure timely resolution.
- Monitor system performance and maintain support documentation.
- Collaborate with cross-functional teams to improve service delivery.
- Ensure adherence to SLAs and drive continuous process improvements.
Overview
- Industry - IT - Consulting Services / Advisory Services
- Job Role - Senior Support Analyst
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Technical Support
Incident Management
Troubleshooting
SLA Management
Root Cause Analysis
IT Support
Application Support
ServiceNow
Customer Support