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Senior Service Manager

Alight Solutions

TAMIL NADU

Not Disclosed

10 - 17 Years

Full Time - Permanent

Views:3

Applicants:0

Posted on 10 Sep, 2026

Remote

Job Description | Responsibilities

 

• Manage service delivery, operations, and performance.
• Lead teams and maintain client relationships.
• Monitor SLAs, KPIs, quality, and service levels.
• Resolve escalations and improve service processes.
• Drive customer satisfaction and operational efficiency.

Overview

  • Industry - HR, HUMAN RESOURCES
  • Job Role - Senior Service Manager
  • Employment type - Full Time - Permanent
  • Work Mode - Remote

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Service Management ITIL SLA KPI Operations Client Management Escalation Management Process Improvement

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