Senior IT Support Specialist

1. Set up, maintain, and troubleshoot Windows desktops, MACs, laptops, and peripherals

2. Install, configure, and support software, printers, scanners, and AV equipment

3. Manage and close support tickets in Jira Service Management (JSM), ensuring SLA adherence

4. Handle escalated issues and mentor floor engineers

Overview

• Industry - IT - INFORMATION TECHNOLOGY
• Functional Area - IT Software Maintenance / Operations / Support Services, Telecom / Internet / Communication Technology / Biometric / CCTV / Security System
• Job Role - Other IT Software Maintenance / Operations / Support Services
• Employment type - Full Time - Permanent
• Work Mode - In Office
• Open To Hire - Retired, Government Employees

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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