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Senior IT Support Specialist

First Advantage

Mumbai

Not Disclosed

4 - 5 Years

Full Time - Permanent

About Employer

Views:66

Applicants:4

Posted on 19 Jun, 2025

In Office

Job Description | Responsibilities

  1. Set up, maintain, and troubleshoot Windows desktops, MACs, laptops, and peripherals

  2. Install, configure, and support software, printers, scanners, and AV equipment

  3. Manage and close support tickets in Jira Service Management (JSM), ensuring SLA adherence

  4. Handle escalated issues and mentor floor engineers

Overview

  • Industry - IT - INFORMATION TECHNOLOGY
  • Functional Area - IT Software Maintenance / Operations / Support Services, Telecom / Internet / Communication Technology / Biometric / CCTV / Security System
  • Job Role - Other IT Software Maintenance / Operations / Support Services
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
  • Open To Hire - Retired, Government Employees

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

TCP/IP DNS DHCP SMTP Remote support tools & thin client systems Ticketing systems Like JSM and ServiceNow

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