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Senior Executive

Swiggy

Bhubaneswar

Not Disclosed

3 - 5 Years

Full Time - Permanent

Views:313

Applicants:1

Posted on 9 Sep, 2025

In Office

Job Description | Responsibilities

  1. Recommend best practices for picking/packing to improve CX
  2. Guide partner stores onn order accuracy via dashboards/tools
  3. Train partners on portal usage to prevent errors
  4. Assess Pods for hygiene and quality,suggest improvements
  5. Advise on speed and fulfillment best practices
  6. Recommend measures for CX improvement & peak season demand

Overview

  • Industry - E-COMMERCE / MOBILE COMMERCE - Online Market Place / Online Shops / Mobile Apps, RETAIL / WHOLESALE / DISTRIBUTORS / STOCKIEST, TRANSPORTATION & LOGISTICS
  • Functional Area - Sales / Business Development / Client Servicing
  • Job Role - Online Sales - Senior Manager, Customer Support - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Experience Partner Training Order Fulfillment Process Optimization Dashboard Quality Assurance Demand Management