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Posted on 9 Sep, 2025
In Office
Job Description | Responsibilities
- Recommend best practices for picking/packing to improve CX
- Guide partner stores onn order accuracy via dashboards/tools
- Train partners on portal usage to prevent errors
- Assess Pods for hygiene and quality,suggest improvements
- Advise on speed and fulfillment best practices
- Recommend measures for CX improvement & peak season demand
Overview
- Industry - E-COMMERCE / MOBILE COMMERCE - Online Market Place / Online Shops / Mobile Apps, RETAIL / WHOLESALE / DISTRIBUTORS / STOCKIEST, TRANSPORTATION & LOGISTICS
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Online Sales - Senior Manager, Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Experience
Partner Training
Order Fulfillment
Process Optimization
Dashboard
Quality Assurance
Demand Management