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Senior Executive– Merchant Helpdesk (Tech Support)
airpay payment services
Navi Mumbai / Panvel
Not Disclosed
3 - 5 Years
Full Time - Permanent
Views:3
Applicants:0
Posted on 31 Aug, 2026
In Office
Job Description | Responsibilities
- Handle merchant queries and payment gateway issues.
- Troubleshoot system errors and transaction problems.
- Coordinate with banks, vendors, and internal teams.
- Track incidents, escalations, and production issues.
- Support settlements, reconciliation, and merchant solutions
Overview
- Industry - Banking / Financial Services
- Job Role - Senior Executive – Merchant Helpdesk (Tech Support)
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Merchant Support
Payment Gateway
Technical Support
Troubleshooting
Digital Payments
Reconciliation
Settlement
Incident Management
Fintech