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Senior Digital Project Manager
Hogarth Studios
Mumbai
Not Disclosed
5 - 6 Years
Full Time - Permanent
Views:311
Applicants:0
Posted on 10 Sep, 2025
In Office
Job Description | Responsibilities
- Conduct business analysis and advise on omnichannel marketing initiatives
- Manage end-to-end project execution and client onboarding/training
- Act as liaison between clients and execution teams
- Monitor SLA,CSAT,utilization and generate reports
- Handle escalations,customer grievances and ensure timely resolutions
Overview
- Industry - ADVERTISING / PUBLIC RELATIONS / MARKETING / EVENTS, Strategic Marketing Consulting / Digital Marketing Firms, ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - Data Analytics & Business Intelligence / Statistics, Sales / Business Development / Client Servicing, IT Software Maintenance / Operations / Support Services
- Job Role - Business Analyst, Project Leader / Project Manager
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Business Analysis
Project Management
Omnichannel Marketing
Client Liaison
Operations Management
Process Improvement
SLA/CSAT Monitoring
MIS Reporting