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Senior Customer Support Executive
SHRIRAM GENERAL INSURANCE CO. LTD.
Jaipur | Rajasthan
Not Disclosed
3 - 6 Years
Full Time - Permanent
Views:2
Applicants:0
Posted on 16 Sep, 2026
In Office
Job Description | Responsibilities
- Handle client support & escalations
- Resolve tickets within SLAs
- Coordinate with cross-functional teams
- Mentor support executives
- Track support KPIs
- Maintain CRM & documentation
- Improve customer experience
Overview
- Industry - INSURANCE - LIFE / GENERAL / HEALTH / MOTOR
- Job Role - Senior Customer Support Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Support
Client Support
Ticket Management
Escalation Handling
CRM
Voice Support
Email Support
Chat Support
Customer Experience
Senior Customer Support Executive
