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Posted on 10 Jun, 2025
In Office
Job Description | Responsibilities
- Identify and measure metrics for customer support teams (SLA’s, CSAT, Response and Resolution Time)
- Oversee the resolution of customer issues through various channels (tickets, chat, email, phone)
- Monitor and maintain service level agreements (SLAs) for support response and resolution times
- Recruit, train, and manage a team
Overview
- Industry - AUTOMOBILE / AUTOMOTIVE / AUTO MANUFACTURERS
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Sales Engineer
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Sales Engineer
Enclosures
Switchgears
Panel accessories
electrical components.
SLA
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