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Posted on 30 Jun, 2025
In Office
Job Description | Responsibilities
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Streamline customer processes & reduce time-to-value
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Maintain playbooks, FAQs, and knowledge base
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Track & analyze NPS, churn, renewals, expansion
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Improve tools: Hubspot, Zendesk, Intercom
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Collaborate with product, engg, marketing
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2–4 yrs in consulting/ops/analyst roles
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Strong data skills; SQL/BI a plus
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Proactive, detail-oriented, tech-savvy
Overview
- Industry - IT - Software / Product Development
- Functional Area - Marketing / Digital Marketing / Advertising / Market Research
- Job Role - Marketing Analyst
- Employment type - Full Time - Permanent
- Work Mode - In Office
- Open To Hire - Other Industry
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
RevOps Analyst
RevOps
Process Optimization
NPS
Upsell & Expansion
Customer Metrics
Zendesk
Support Operations