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Posted on 30 Jun, 2025
Streamline customer processes & reduce time-to-value
Maintain playbooks, FAQs, and knowledge base
Track & analyze NPS, churn, renewals, expansion
Improve tools: Hubspot, Zendesk, Intercom
Collaborate with product, engg, marketing
2–4 yrs in consulting/ops/analyst roles
Strong data skills; SQL/BI a plus
Proactive, detail-oriented, tech-savvy