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Posted on 18 Aug, 2026
In Office
Job Description | Responsibilities
- Engage existing customers to understand concerns, reduce cancellations, and improve retention.
- Handle customer objections and offer suitable products, services, or solutions.
- Conduct follow-ups and outbound calls to identify renewal and upselling opportunities.
- Maintain customer records, sales activity, and retention performance metrics.
- Achieve retention, revenue, conversion, and customer satisfaction targets.
Overview
- Industry - ENVIRONMENT - WATER TREATMENT / WASTE MANAGEMENT
- Job Role - Retention Sales Specialist
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Retention
Sales
Customer Engagement
Upselling
Cross-Selling
Objection Handling
Outbound Calling
CRM
Conversion Rate