Retention Manager

• Manage client relationships & ensure satisfaction

• Drive retention & reduce churn

• Onboard & train new clients

• Monitor usage & re-engage inactive accounts

• Upsell/cross-sell services

• Collect & share client feedback

• Resolve client issues swiftly

• Exp. in client success (HR Tech/SaaS preferred)

• CRM & data-savvy

• Strong English/Hindi

Overview

• Industry - IT - INFORMATION TECHNOLOGY
• Functional Area - Sales / Business Development / Client Servicing
• Job Role - Client Relationship Manager - B2B
• Employment type - Full Time - Permanent
• Work Mode - In Office
• Open To Hire - Other Industry

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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