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Posted on 5 Nov, 2025
In Office
Job Description | Responsibilities
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Manage guest reservations across multiple properties via phone, email, and online platforms.
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Maintain accurate booking details, handle modifications/cancellations, and prevent overbookings.
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Upsell room upgrades, packages, and services to maximize revenue.
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Collaborate with front desk, sales, and revenue teams to ensure smooth operations.
Overview
- Industry - Hotels / Motels (Casino) / Night Club / Betting
- Functional Area - Hospitality / Hotel / Restaurant / Bar / Night Clubs
- Job Role - FRONT DESK / CUSTOMER CARE
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Service
PMS/CRS Systems
Upselling
Communication
Data Accuracy
Complaint Resolution
Inventory Management
Coordination
