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Posted on 25 Mar, 2024
In Office
Job Description | Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Identify and assess customer needs to achieve satisfaction and resolution.
- Troubleshoot and resolve customer issues with patience and empathy.
- Stay updated on product knowledge and industry trends.
Overview
- Industry - EDUCATION / TEACHING / TRAINING
- Functional Area - Media / PR, Public Relations / Corporate Communications
- Job Role - PR & Media Relations Manager
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Relationship Manager
Relationship Executive / Manager
Relationship Management
Customer Support
Email Support
Customer Experience
Chat Support