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Posted on 26 Oct, 2024
Overview
- Industry - EDUCATION / TEACHING / TRAINING
- Functional Area - Quality - QC / QA / QMS / TQM / Lean / Six Sigma
- Job Role - Quality Auditor
- Employment type - Full Time
- Work Mode - In Office
Job Description | Role and Responsibilities
- Review advisors’ conversations across all contact touchpoints to measure teams’ performance and track Sales Interaction quality
- Contribute to call calibration sessions to evaluate advisor performance.
- Identify lapses in advisors’ performance and provide constructive feedback for improvement.
Candidate Profile | Who Can Apply
Education
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
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