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Views:296
Applicants:13
Posted on 26 Feb, 2024
In Office
Job Description | Responsibilities
- Monitor and evaluate calls made by sales agents to ensure compliance with company policies and procedures.
- Score calls based on predetermined criteria and provide constructive feedback.
- Identify areas of improvement for sales agents .
- Analyze call data to identify trends and patterns and provide insights to management.
Overview
- Industry - FMCG - FOOD / HOME / PERSONAL CARE
- Functional Area - Finance / Accounts / Tax / Company Secretary / Audit
- Job Role - External Auditor
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Quality Auditor
Microsoft Office Suite
Analytical Skills
Auditing
Call Quality
Problem Solving
Quality Metrics