Quality Analyst – BPO (Sales/CS Process)
UNAYUR MARKETING PVT. LTD.
Delhi NCR | New Delhi
Not Disclosed
1 - 3 Years
Full Time - Permanent
Views:1
Applicants:0
Posted on 18 May, 2026
Job Description | Responsibilities
Key Skills & Competencies:
• Call Quality Monitoring & Call Calibration
• 7 QC Tools & Root Cause Analysis (RCA)
• Bottom Quartile (BQ) Audits & Compliance
• Process Improvement & Performance Tracking,objection handling, Sales Rebuttals
• Strong Analytical & Communication Skills
• Exposure to Sales Voice Processes (Mandatory)
Overview
- Industry - MEDICAL / HEALTHCARE / HOSPITALS
- Functional Area - Quality - QC / QA / QMS / TQM / Lean / Six Sigma
- Job Role - QA Executive / Sr. Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
