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Views:148
Applicants:9
Posted on 3 Feb, 2025
In Office
Job Description | Responsibilities
- Audit of cases/Tickets and Summarizing it at different categories.
- Driving efficiency in terms reducing backlog of cases, increasing Milestone SLOs (First response,
- Meaningful updates, Valid client contact, Case/ticket resolutions).
- Analyze test results and produce comprehensive reports detailing findings and recommending
Overview
- Industry - IT - INFORMATION TECHNOLOGY
- Functional Area - IT Software Programming / Analysis / Quality / Testing / Training
- Job Role - QA Performance Testing Engineer
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Quality Assurance
SQL
Root Cause Analysis
VLOOKUP
audit cases
tickets
incident
QA PROCESS
