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Product Support Engineer

CMR Surgical

Ely | Newmarket | Cambridge | Huntingdon

Not Disclosed

3 - 7 Years

Full Time - Permanent

Views:1

Applicants:0

Posted on 4 Jul, 2026

Hybrid

Job Description | Responsibilities

  • Provide second- and third-level technical support to Field Service Engineers.
  • Investigate recurring and historical service issues to improve product quality and reliability.
  • Develop diagnostic guides, service documentation, and troubleshooting procedures.
  • Support corrective and preventive actions (CAPA) within the Quality Management System.
  • Drive service improvement projects, champion field feedback, and ensure compliance and risk management processes.

Overview

  • Industry - Medical Devices / Equipments
  • Job Role - Product Support Engineer
  • Employment type - Full Time - Permanent
  • Work Mode - Hybrid

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Technical Support Field Service Support Troubleshooting / Trouble Shooting Root Cause Analysis Medical Devices Quality Management System Risk Management Product Reliability
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