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Product and Ops Strategy Manager

Traya

Mumbai

Not Disclosed

3 - 5 Years

Full Time - Permanent

Views:194

Applicants:0

Posted on 30 Sep, 2025

In Office

Job Description | Responsibilities

  1. Build consumer app strategy with personalized, gamified journeys

  2. Standardize call scripts, train agents & optimize ops via feedback

  3. Architect unified communication strategy across app, calls & messaging

  4. Reimagine workflows with AI & automation

  5. Establish QA systems & governance

  6. Own KPIs, run experiments & drive cross-functional change

Overview

  • Industry - HEALTH SERVICES - Accupuncture / Home Health Services / Optometry / Speech Therapy / Others
  • Functional Area - Research / R&D - Pharma / Medical / Health / Biological Sciences
  • Job Role - Other Top Management R&D / Research - Pharma / Medical / Health / Biological Sciences
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Experience App Strategy Unified Communication Process Automation AI in CX Quality Systems Retention ROI

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