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Posted on 30 Sep, 2025
In Office
Job Description | Responsibilities
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Build consumer app strategy with personalized, gamified journeys
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Standardize call scripts, train agents & optimize ops via feedback
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Architect unified communication strategy across app, calls & messaging
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Reimagine workflows with AI & automation
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Establish QA systems & governance
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Own KPIs, run experiments & drive cross-functional change
Overview
- Industry - HEALTH SERVICES - Accupuncture / Home Health Services / Optometry / Speech Therapy / Others
- Functional Area - Research / R&D - Pharma / Medical / Health / Biological Sciences
- Job Role - Other Top Management R&D / Research - Pharma / Medical / Health / Biological Sciences
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Experience
App Strategy
Unified Communication
Process Automation
AI in CX
Quality Systems
Retention
ROI