Process Manager - Contact Center | Mumbai

• Design and implement new processes which align with company vision and maximize customer satisfaction.
• Managing team of agents responsible for incoming calls and sales.
• Achieve growth and hit sales targets by successfully managing the sales team.
• Outstanding communication and interpersonal skills.

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - Process Manager - Voice
• Employment type - Full Time
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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