Problem manager

• Engineering background,Exp.in Technical Level 2 

• Incident Management & Telecom troubleshooting expert

• ITIL framework knowledge, English fluency

• Minimize business impact, prevent problem recurrence

• Create/maintain Known Errors, manage problem resolution

• Conduct RCA, produce reports,  lessons-learned sessions

• Prepare KPIs for management

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - IT Software Programming / Analysis / Quality / Testing / Training
• Job Role - Other IT Software Programming / Analysis / Quality / Testing / Training
• Employment type - Full Time - Permanent
• Work Mode - Hybrid
• Open To Hire - Other Industry

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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