Outbound telesales team leader

1) Motivating and inspiring the team to surpass their potential.
2) Improving the team and facilitating communication among the members of the team.
3) Ensuring that the employees follow their schedules properly as designed.
4) Handling escalated calls, complaints, questions, and queries as necessary.
 

Overview

• Industry - Banking / Financial Services, NBFC (Non Banking Financial Services), ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
• Functional Area - Banking / Credit Cards / E-Commerce Payment Gateway, Sales / Business Development / Client Servicing
• Job Role - Telecalling / Telemarketing / Telesales - Team Lead / Manager, Technical Support Associate - Asst. Team Lead / Mentor (Voice)
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

Job Related Keywords