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Posted on 5 Jan, 2026
In Office
Job Description | Responsibilities
- Act as first-line and second-line support for incidents & service requests.
- Coordinate with Oracle for SR logging, tracking, and resolution.
- Maintain system documentation, configuration logs, and solution notes.
Overview
- Industry - IT - INFORMATION TECHNOLOGY
- Functional Area - IT Software Programming / Analysis / Quality / Testing / Training
- Job Role - Application Programming
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
SR logging
tracking
documentation
configuration logs
solution notes
Provide monthly status reports
ticket metrics
Ensure compliance
