Operations Intern | Benglore

• Ensure proper onboarding of every learner on the platform is seen through
• Manage all communication supposed to reach our learners is disbursed on time, as per marketing or related team's instructions
• Answer general queries on calls and emails on an ad hoc basis
• Conceptualize strategy to ensure greater customer satisfaction
• Define product roadmap for tools to enhance team efficiency
• Analyze data and come up with new initiatives
• Recruit team as required
• Set up MIS-based processes with the team to ensure timely execution of tasks as per the above strategy
• Collaborate with technical, marketing, and other teams to ensure completion of tasks as per the deadline
• Execute tasks on your own (as required) provided a start-up environment
• Create SOP for desk collection/reminder/CA/CS team
• Regularly report the progress of team payment and personnel conditions to the superior
• Monitor all kinds of end-day, end-week, and end-month collection staff business report
• Give motivation to your team to achieve their target
• Maintain a good relationship between collection/reminder/CS/CA and management
• Develop the right collection wording

Overview

• Industry - E-COMMERCE / MOBILE COMMERCE - Online Market Place / Online Shops / Mobile Apps
• Functional Area - HR / Recruitment / IR / Training / Payroll / HR Operations
• Job Role - Executive / Officer - HR Operations / HR Back Office / HR Shared Services
• Employment type - Full Time - Internship
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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