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Operations Excellence Lead
Mynd Integrated Solutions Pvt. Ltd.
Gurgaon / Gurugram
Not Disclosed
8 - 12 Years
Full Time - Permanent
Views:17
Applicants:4
Posted on 21 Sep, 2026
In Office
Job Description | Responsibilities
- Lead initiatives to improve operational efficiency and service quality.
- Analyze processes to identify gaps, risks, and improvement opportunities.
- Implement process standardization, automation, and continuous improvement.
- Track KPIs and operational performance against business goals.
- Collaborate with cross-functional teams to drive improvement projects.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Job Role - Operations Excellence Lead
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Operational Excellence
Process Improvement
Continuous Improvement
Process Optimization
Automation
KPI Management
Lean Management
Operations Strategy