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Posted on 12 Dec, 2025
In Office
Job Description | Responsibilities
- Lead and develop multiple specialized teams of managers and professional staff, ensuring delivery of complex operational tasks and risk services across functions.
- Oversee workforce planning, resource allocation, and financial management for Operations.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - Operations / Support Services, Director - Program Management
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Oversee workforce planning
resource allocation
AI/ML
GenAI platforms
Alteryx
Excel Macros
Credit
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