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Online Specialist (US Client Support)
Trivium Education
INDIA
Not Disclosed
3 - 5 Years
Part Time - Permanent
Views:14
Applicants:4
Posted on 31 Jul, 2026
Remote
Job Description | Responsibilities
- Provide online support to US-based clients through chat, email, and digital platforms.
- Resolve customer inquiries, troubleshoot issues, and ensure timely issue resolution.
- Maintain accurate records of customer interactions and service requests.
- Coordinate with internal teams to deliver prompt and effective customer support.
- Ensure high customer satisfaction while meeting service quality and performance metrics.
Overview
- Industry - Educational Technology / Online Learning / Tutoring / E-Learning
- Job Role - Online Specialist (US Client Support)
- Employment type - Part Time - Permanent
- Work Mode - Remote
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Support
Client Relations
Email Support
Chat Support
US Process
Issue Resolution
CRM
Communication Skills
Customer Satisfaction