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Network Support Specialist

Sharp Brains

Clovia, Mexico

Not Disclosed

0 - 5 Years

Full Time

Views:77

Applicants:0

Posted on 19 Dec, 2025

In Office

Job Description | Responsibilities

  • Diagnose and resolve complex network issues related to LAN, WAN, WLAN, VPN, and firewalls.
  • Handle escalated support tickets from L1 in accordance with SLAs.
  • Analyze network outages, latency issues, packet loss, and performance degradation.
  • Perform root cause analysis (RCA) and implement corrective actions.

Overview

  • Industry - IT - INFORMATION TECHNOLOGY
  • Functional Area - Other
  • Job Role - Other
  • Employment type - Full Time
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

IT / Networking (EDP) - Manager