Functional Area -
IT Software Maintenance / Operations / Support Services
Job Role -
Maintenance Engineer
Employment type -
Full Time - Permanent
Work Mode - In Office
Job Description | Role and Responsibilities
Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.
Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback to CSRs.