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National Head - Customer Experience & Operations

Chai Point

Bengaluru / Bangalore

Not Disclosed

0 - 5 Years

Full Time - Permanent

Views:184

Applicants:1

Posted on 19 Jun, 2025

In Office

Job Description | Responsibilities

  • Revenue & Retention:Achieving revenue targets for the SMB & Key Accounts segments

  • Collections:Collection of all due and overdue amounts from SMB and Key Accounts

  • Training & Activation:Ensure all sampling (product demo) are executed to Chai Point standards maintaining the target conversion ratio

  • Workshop and Spares Management

Overview

  • Industry - Food / Processed Foods / Beverages
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - CUSTOMER SERVICE
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

National Head - Customer Experience & Operations Customer Experience & Operations Customer Experience Operations Management