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Posted on 15 Dec, 2025
In Office
Job Description | Responsibilities
- Lead, mentor, and manage a team of Customer Success Managers, overseeing their performance, career development, and portfolio health.
- Develop and implement the overall customer engagement strategy to build strong relationships, ensure success, and drive product adoption at scale.
Overview
- Industry - IT - INFORMATION TECHNOLOGY
- Functional Area - Corporate Planning / Consulting / Strategy / PMO
- Job Role - Manager - Business Excellence
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Success Managers
overseeing their performance
career development
(KPIs)
including renewal rates
Hire
train
onboard new Customer Success