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Applicants:8
Posted on 20 Nov, 2025
In Office
Job Description | Responsibilities
Responsibilities
- Handle customer inquiries promptly via live chat.
- Provide accurate, valid, and comprehensive information by using the right methods/tools.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Service Skills
Client Service Skills
Customer Support Skills
Active Listening
Listening Skills
Effective Listening
Effective Communication
Communication Skills