Lead Support Analyst - T4

• Providing application support for proprietary Leave of Absence Management software products while adhering to Alight’s established SLAs.
• Troubleshooting incoming applications/products Incidents, and if appropriate, convert Incidents into internal defect tracking system and route individuals/groups for resolution.

Overview

• Industry - HR, HUMAN RESOURCES
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - Technical Support Associate (Voice), Technical Support Associate (Non Voice)
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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