Lead Administrator

• Configure and maintain NICE WFM Cloud modules including Forecasting, Scheduling, Intraday, and Reporting
• Manage agent profiles, skills, queues, contracts, work rules, activities, and shifts
• Maintain calendars, holidays, shrinkage assumptions, and exception rules

Overview

• Industry - MEDICAL / HEALTHCARE / HOSPITALS
• Functional Area - Administration / Facility Management / Office Operations
• Job Role - Administration Assistant / Clerk
• Employment type - Full Time
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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