L2 Support Engineer (AWS | Linux | Splunk)

• Provide L2 support for critical production systems
• Investigate issues using logs, queries & monitoring tools
• Manage incidents, change requests & escalations
• Collaborate with L3 / development teams
• Monitor system health, alerts & performance metrics
• Drive proactive improvements & automation initiatives
 

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - Technical Support - Team Lead (Voice)
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

Job Related Keywords