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Posted on 6 Jul, 2026
In Office
Job Description | Responsibilities
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Provide Level 1 support for Cornerstone OnDemand products
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Handle client queries via phone & CRM systems
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Acknowledge, analyze & resolve application issues
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Educate clients on product functionality with patience & clarity
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Troubleshoot software problems & escalate when needed
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Maintain customer?centric mindset with eagerness to learn
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Collaborate with internal teams to ensure timely resolutions
Overview
- Industry - IT - Software / Product Development
- Job Role - Technical Support Specialist
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Junior Support Specialist
Application Support Analyst
Customer Success Associate
Level 1 Technical Support
CRM