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Junior Support Engineer - L1

Cloudesign

Mumbai

Not Disclosed

3 - 6 Years

Full Time - Permanent

Views:75

Applicants:2

Posted on 7 Jul, 2026

In Office

Job Description | Responsibilities

  • Resolve L1 support tickets
  • Troubleshoot software/hardware issues
  • Escalate complex incidents
  • Monitor systems & SLAs
  • Document solutions and updates

Overview

  • Industry - IT - INFORMATION TECHNOLOGY , IT - Consulting Services / Advisory Services
  • Job Role - Junior Support Engineer - L1
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

L1 Support Technical Support Help Desk Incident Management Troubleshooting Ticketing Tools ServiceNow Windows Linux Active Directory Networking Remote Support SLA Management

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